Providing digital services is not enough, it is essential to ensure that citizens are able to use them effectively. Initiatives such as Digitale Facile aim to bridge this gap by creating widespread support and training hubs across the territory. These centers offer practical guidance, helping individuals develop the skills and confidence needed to navigate digital tools and services independently.
This approach transforms digitalization into a concrete driver of simplification and inclusion. By empowering citizens with real competencies, public services become more accessible, efficient, and user-centered. Ultimately, it ensures that digital transformation delivers value not only through technology, but through people’s ability to fully benefit from it.
